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Managing Hospitality Organizations : Achieving Excellence in the Guest Experience

Ford, Robert C, (Robert Clayton), 1945, author · Thousand Oaks, California : SAGE Publications, Inc, 2020

Dewey 647.94068ISBN 9781544321509 (paperback)

3 of 3 availableSư Vạn Hạnh — Thư viện Sư Vạn HạnhHóc Môn — Thư viện Hóc Môn

Managing quality service in hospitality : How organizations achieve excellence in the guest experience

Ford, Robert C, Heaton, Cherrill P, Sturman, Michael C · Clifton Park, New York : Delmar, Cengage Learning, 2012

Dewey 338.4791ISBN 9781111307738

No print copy

Managing quality service in hospitality : How organizations achieve excellence in the guest experience

Ford, Robert C · Clifton Park, New York : Delmar, Cengage Learning, 2012

Dewey 338.4791ISBN 9781111307738

2 of 2 availableSư Vạn Hạnh — Thư viện Sư Vạn Hạnh

Managing the guest experience in hospitality

Ford, Robert C, Heaton, Cherrill P · USA : DelMar, 2000

Dewey 647.94068ISBN 9780766814158

1 of 1 availableSư Vạn Hạnh — Thư viện Sư Vạn Hạnh

Copy availability taken from the catalogue at 12:05 on 24 Sept 2026. Loans and returns made today are not reflected here — ask at the desk if you need certainty.