Managing Hospitality Organizations : Achieving Excellence in the Guest Experience
Ford, Robert C, (Robert Clayton), 1945, author · Thousand Oaks, California : SAGE Publications, Inc, 2020
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Ford, Robert C, (Robert Clayton), 1945, author · Thousand Oaks, California : SAGE Publications, Inc, 2020
Nickson, Dennis · New York : Routledge, 2013
Boella, Michael J · New York : Routledge, 2020
Jack D. Ninemeier · America : Hotel & Lodging Educational Institute, 2013
Boella, Michael J · London : Routledge, 2013
Sommerville, Kerry L, 1957 · Hoboken, N.J : John Wiley, 2007
Gilmore, Shirley A · Upper Saddle River, New Jersey : Pearson/Prentice Hall, 2005
Tanke, Mary L · USA : Delmar thomson learning , 2001
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