The application of some DALE CARNEGIE's principles of the book " How to win friends and influence people" (Đắc Nhân Tâm) to resolve customers' complaints for supermarkets in HoChiMinh city : Graduation paper
Nguyễn, Phan Thanh Tâm · TPHCM : Huflit, 2009
1 of 1 availableSư Vạn Hạnh — Thư viện Sư Vạn Hạnh

