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HUFLIT Library
Reference materials per course syllabus

Tour operators and operations : Development, management and responsibility

Holland, Jakki, author · Wallingford, Oxfordshire Boston, MA : CABI, 2017

Publisher
Wallingford, Oxfordshire Boston, MA : CABI, 2017
Physical description
282 pages
ISBN
9781780648231 (paperback)
Dewey classification
910.68
Language
English

Availability by location

LocationCopiesOnline request
Sư Vạn Hạnh — Thư viện Sư Vạn Hạnh2 of 2 on shelfYes
Hóc Môn — Thư viện Hóc Môn1 of 1 on shelfNo

Catalogue record

FieldValue
001Control number76961
005Date and time of latest transaction2 Nov 2023, 16:36
008Fixed-length data elements130925
020International Standard Book Number (ISBN)9781780648231 (paperback)
040Cataloging sourceHUFLIT
041Language codeeng
044Country of publishing/producing entity codexxu
082Dewey Decimal call number910.68 H428L
100Main entry – personal nameHolland, Jakki, author.
245Title statementTour operators and operations : Development, management and responsibility / Jakki Holland and David Leslie.
250Edition statement1st ed
260Publication, distribution, etc. (imprint)Wallingford, Oxfordshire ; Boston, MA : CABI, 2017.
300Physical description282 pages : ill, 19x25 cm
505Formatted contents noteIntroduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
526Study program information note
  • Quản trị dịch vụ du lịch và lữ hành, Quản trị kinh doanh lữ hành, ĐCCT-2020-2021
  • Quản trị dịch vụ du lịch và lữ hành, Thiết kế và điều hành du lịch, ĐCCT-2020-2021
650Subject added entry – topical term
  • Package tours.
  • Tourism--Management.
700Added entry – personal nameLeslie, David, 1951- author.
852Location
  • Thư viện Hóc Môn 100044833
  • Thư viện Sư Vạn Hạnh 100044831, 100044832
999CollectionReference materials per course syllabus