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Managers guide to performance reviews

Bacal, Robert · New York : McGraw-Hill, 2004

Publisher
New York : McGraw-Hill, 2004
Physical description
226 pages
ISBN
0071436464 (electronic bk.)
Dewey classification
658.3125
Language
English

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Catalogue record

FieldValue
001Control number18381
003Control number identifierCaPaEBR
006Fixed-length data elements – additional material characteristicsm u
008Fixed-length data elements030722s2004 nyu sb 001 0 eng
010Library of Congress control number2003016378
020International Standard Book Number (ISBN)
  • 0071436464 (electronic bk.)
  • 0071421734 (pbk. : alk. paper)
035System control numberebr10051505
041Language codeeng
050Library of Congress call numberHF5549.5.R3 B283 2004eb
082Dewey Decimal call number658.3125 22
100Main entry – personal nameBacal, Robert.
245Title statementManagers guide to performance reviews [electronic resource] / Robert Bacal.
260Publication, distribution, etc. (imprint)New York : McGraw-Hill, 2004
300Physical descriptionxiii, 226 p. ; 23 cm.
504Bibliography, etc. noteIncludes bibliographical references (p. 215-217) and index.
505Formatted contents noteA tale of two performance reviews: one fails, one succeeds -- The key questions -- Should you care? -- What distinguishes effective reviews from ineffective reviews? -- Jessica, Mike, and you -- Managers checklist for chapter 1 -- Performance reviews in the scheme of things -- Reviews as just one part of a larger system -- Summing up -- Other linkages -- Managers checklist for chapter 2 -- Understanding performance good and bad -- What do we mean by performance? -- The stuff of performance good and poor -- Implications for your performance reviews -- Managers checklist for chapter 3 -- Documenting performance and rating and ranking systems -- So what's the point of documentation? -- Rating systems -- Ranking systems -- Managers checklist for chapter 4 -- Documenting performance narrative -- Critical incident, mbo, 360-degree feedback and other methods -- Narrative -- Critical incident -- Standards-based or management by objectives -- 360-degree feedback -- Use of technological tools -- Managers checklist for chapter 5 -- Performance planning: the answer to almost any review problem -- What is performance planning? -- By the end of performance planning ... -- Step-by-step planning process: getting it done -- Planning meeting steps -- Managers checklist for chapter 6 -- Review meetings, step by step -- Warm up and clarify expectations and roles -- Describe and review the main job tasks and responsibilities -- Elicit input from the employee -- Discuss and negotiate (evaluative component) -- Engage in performance improvement problem-solving -- Decide on what to record -- Finish and plan for follow-up -- Managers checklist for chapter 7 -- Diagnosing, problem solving, and ongoing communication -- What is diagnosing performance issues? -- How do you do it? -- Problem solving to remove barriers -- Ongoing communication -- Managers checklist for chapter 8 -- Essential communication skills -- Communication facts and principles -- Generative skills -- Responding and eliciting skills -- Managers checklist for chapter 9 -- The rewards and punishment dilemma -- Imagine a perfect world -- Back to our world -- The rewards and punishments dilemma -- The issue of punishment -- Addressing the dilemma -- Summing up -- Managers checklist for chapter 10 -- Reviews with employees of different stripes -- The underperforming employee -- The performing employee -- The excellent employee -- Managers checklist for chapter 11 -- Facing real-world problems -- Managing disagreements -- Principles of disagreement management -- Addressing biases and increasing evaluation accuracy -- The soft stuff dilemma -- Getting from bad to better systems -- A really poor review system -- Managers checklist for chapter 12.
533Reproduction noteElectronic reproduction. Palo Alto, Calif. : ebrary, 2004. Available via World Wide Web. System requirement: ebrary Reader. Digital version of: Managers guide to performance reviews.
650Subject added entry – topical term
  • Employees--Rating of.
  • Goal setting in personnel management.
  • Performance standards.
773Host item entry
  • ebrary.
  • netLibrary.
776Additional physical form entryBacal, Robert. Managers guide to performance reviews Original 0071421734.
999CollectionDownloads