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101 ways to really satisfy your customers

Griffiths, Andrew, 1966 · Crows Nest, N.S.W : Allen & Unwin, 2006

Publisher
Crows Nest, N.S.W : Allen & Unwin, 2006
ISBN
0071413588 (pbk. : acid-free paper);0137146701 (hardback : alk. paper);0743435427;9780137146703 (hardback : alk. paper)
Dewey classification
658.812
Language
English

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Catalogue record

FieldValue
001Control number16940
003Control number identifier
  • CtWfDGI
  • OCoLC
005Date and time of latest transaction
  • 20120404160648.6
  • 20120404160648.6
  • 20120404160648.6
  • 20120404160648.6
006Fixed-length data elements – additional material characteristicsm d
008Fixed-length data elements
  • 020328s2002 nyub 000 1 eng
  • 031008s2004 nyua 001 0 eng
  • 080510s2006 at a sb 000 0 eng d
  • 080922s2010 nju 001 0 eng
010Library of Congress control number
  • 2002023215
  • 2003066532
  • 2008041016
020International Standard Book Number (ISBN)
  • 0071413588 (pbk. : acid-free paper)
  • 0137146701 (hardback : alk. paper)
  • 0743435427
  • 9780137146703 (hardback : alk. paper)
  • 1741750083
  • 9781741750089
041Language codeeng
082Dewey Decimal call number658.812
100Main entry – personal nameGriffiths, Andrew, 1966-
245Title statement101 ways to really satisfy your customers [electronic resource] / Andrew Griffiths.
260Publication, distribution, etc. (imprint)Crows Nest, N.S.W. : Allen & Unwin, 2006
650Subject added entry – topical term
  • Consumer satisfaction.
  • Customer relations.
  • Customer services.
999CollectionDownloads