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101 ways to really satisfy your customers
Griffiths, Andrew, 1966 · Crows Nest, N.S.W : Allen & Unwin, 2006
- Publisher
- Crows Nest, N.S.W : Allen & Unwin, 2006
- ISBN
- 0071413588 (pbk. : acid-free paper);0137146701 (hardback : alk. paper);0743435427;9780137146703 (hardback : alk. paper)
- Dewey classification
- 658.812
- Language
- English
Digital copy
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Catalogue record
| Field | Value |
|---|---|
| 001Control number | 16940 |
| 003Control number identifier |
|
| 005Date and time of latest transaction |
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| 006Fixed-length data elements – additional material characteristics | m d |
| 008Fixed-length data elements |
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| 010Library of Congress control number |
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| 020International Standard Book Number (ISBN) |
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| 041Language code | eng |
| 082Dewey Decimal call number | 658.812 |
| 100Main entry – personal name | Griffiths, Andrew, 1966- |
| 245Title statement | 101 ways to really satisfy your customers [electronic resource] / Andrew Griffiths. |
| 260Publication, distribution, etc. (imprint) | Crows Nest, N.S.W. : Allen & Unwin, 2006 |
| 650Subject added entry – topical term |
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| 999Collection | Downloads |
=001 16940=003 CtWfDGI=003 OCoLC=005 20120404160648.6=005 20120404160648.6=005 20120404160648.6=005 20120404160648.6=006 m d=008 020328s2002 nyub 000 1 eng=008 031008s2004 nyua 001 0 eng=008 080510s2006 at a sb 000 0 eng d=008 080922s2010 nju 001 0 eng=010 ##$a2002023215=010 ##$a2003066532=010 ##$a2008041016=020 ##$a0071413588 (pbk. : acid-free paper)=020 ##$a0137146701 (hardback : alk. paper)=020 ##$a0743435427=020 ##$a9780137146703 (hardback : alk. paper)=020 ##$z1741750083=020 ##$z9781741750089=041 0#$aeng=082 00$a658.812=100 1#$aGriffiths, Andrew, $d1966-=245 10$a101 ways to really satisfy your customers $h[electronic resource] / $cAndrew Griffiths.=260 ##$aCrows Nest, N.S.W. : $bAllen & Unwin, $c2006=650 #0$aConsumer satisfaction.=650 #0$aCustomer relations.=650 #0$aCustomer services.=LDR 01217nam a2200409 a 4500

