Books, monographs & anthologies
Principles of Customer Relationship Management
Baran Roger J, Galka Roger J · Ohio : Thomson, 2008
- Publisher
- Ohio : Thomson, 2008
- Physical description
- 511 pages
- ISBN
- 0-324-32238-0
- Dewey classification
- 658.83
- Language
- English
Availability by location
| Location | Copies | Online request |
|---|---|---|
| Sư Vạn Hạnh — Thư viện Sư Vạn Hạnh | 2 of 2 on shelf | Yes |
Catalogue record
| Field | Value |
|---|---|
| 001Control number | 10705 |
| 005Date and time of latest transaction | 4 Sep 2026, 10:56 |
| 008Fixed-length data elements | 141114 |
| 020International Standard Book Number (ISBN) | 0-324-32238-0 |
| 041Language code | Eng |
| 082Dewey Decimal call number | 658.83 B109R427 |
| 100Main entry – personal name | Baran Roger J. |
| 245Title statement | Principles of Customer Relationship Management |
| 250Edition statement | 4 |
| 260Publication, distribution, etc. (imprint) | Ohio : Thomson, 2008 |
| 300Physical description | 511 tr. ; 26 cm |
| 653Index term – uncontrolled | Quản trị -- Quan hệ khách hàng (CRM) |
| 700Added entry – personal name | Galka Roger J. |
| 852Location | Thư viện Sư Vạn Hạnh 100032110, 100034322 |
| 999Collection | Books, monographs & anthologies |
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